Remote Course for MS-4004: Microsoft Copilot for Everyone

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Description
Content
Target Audience
Certificates

Microsoft 365 Copilot for Business Functions helps professionals unlock the full potential of Microsoft 365 Copilot by exploring its practical use across core business applications. The course begins with an introduction to Copilot’s capabilities in Word, PowerPoint, Outlook, Excel, and Teams, guiding learners through setup, prompt writing, and feature optimisation. Participants will explore how to extend Copilot using plugins and Microsoft Graph connectors to tailor workflows to specific organisational needs.

Through hands-on exercises and real-world scenarios, learners will apply Copilot across departments including Sales, Marketing, Finance, HR, IT, and Operations. Modules focus on automating routine tasks, generating content, analysing data, and enhancing communication. Participants will also learn to design effective prompts, troubleshoot common issues, and apply best practices for responsible AI use. Ideal for business professionals seeking to improve productivity and collaboration, this course provides a practical foundation for integrating Copilot into daily work across Microsoft 365.

Contents:

Introduction to Copilot for Microsoft 365 to understand its core features and integration across Microsoft 365 apps.
Explore the possibilities with Copilot for Microsoft 365 to discover how it enhances productivity and collaboration.
Optimize and extend Copilot for Microsoft 365 to improve performance and expand capabilities using plugins and Graph connectors.
Executives Use Case to support leadership decision-making and strategic planning.
Sales Use Case to streamline sales processes and improve customer engagement.
IT Use Case to automate IT tasks and enhance operational efficiency.
Marketing Use Case to generate content, analyze campaigns, and boost creativity.
Finance Use Case to assist with financial reporting, forecasting, and analysis.
HR Use Case to support recruitment, onboarding, and employee engagement.
Operations Use Case to optimize workflows and improve process management.
Challenge Use Case to apply Copilot in solving complex, cross-functional business problems.

This course is intended for professionals across departments such as Sales, Marketing, Finance, HR, IT, Operations, and Executive leadership who want to apply Microsoft 365 Copilot to practical business scenarios. It is suitable for individuals seeking to improve team productivity, streamline workflows, and enhance decision-making by integrating AI-driven capabilities into everyday tasks. Learners will benefit from exploring tailored use cases and developing effective prompt strategies to solve real-world challenges.

Empower your workforce with Copilot for Microsoft 365 Use Cases, issued by Microsoft upon successful completion of the applied skills assessment.

Description

Content

Contents:

Introduction to Copilot for Microsoft 365 to understand its core features and integration across Microsoft 365 apps.
Explore the possibilities with Copilot for Microsoft 365 to discover how it enhances productivity and collaboration.
Optimize and extend Copilot for Microsoft 365 to improve performance and expand capabilities using plugins and Graph connectors.
Executives Use Case to support leadership decision-making and strategic planning.
Sales Use Case to streamline sales processes and improve customer engagement.
IT Use Case to automate IT tasks and enhance operational efficiency.
Marketing Use Case to generate content, analyze campaigns, and boost creativity.
Finance Use Case to assist with financial reporting, forecasting, and analysis.
HR Use Case to support recruitment, onboarding, and employee engagement.
Operations Use Case to optimize workflows and improve process management.
Challenge Use Case to apply Copilot in solving complex, cross-functional business problems.

Target Audience

Certificates

Empower your workforce with Copilot for Microsoft 365 Use Cases, issued by Microsoft upon successful completion of the applied skills assessment.

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