Remote Course for Implementing Cisco Collaboration Applications - CLICA

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Description
Content
Target Audience
Certificates

The Implementing Cisco Collaboration Applications (CLICA) course shows you how to implement Single Sign-On (SSO), Cisco Unified IM and Presence, Cisco Unity Connection, and Cisco Unity Express. You will learn how to streamline communication procedures, strengthen compliance measures, and enhance your communication systems and devices. This course also earns you 40 Continuing Education (CE) credits towards recertification.

This course will prepare you for the exam:

300-810 Implementing Cisco Collaboration Applications (CLICA)

Before taking this course, you should have the following knowledge and skills:

Basic understanding of networking technologies

Basic understanding of voice and video

Cisco Unified Communications Manager (CUCM) experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks

Modules and Learning Path

Module 1: Configuring and Troubleshooting Cisco Unity Connection Integration

Module 2: Configuring and Troubleshooting Cisco Unity Connection Call Handlers

Module 3: Troubleshooting Cisco Unity Connection

Module 4: Configuring and Troubleshooting Cisco Unity Express

Module 5: Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications

Module 6: Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber

Module 7: Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality

Module 8: Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving

Module 9: Troubleshooting Cisco Unified Communications Manager IM and Presence Service

Module 10: Integrating Cisco Unified Attendant Console Advanced

Module 11: Implementing Call Recording and Monitoring

This course is designed primarily for professionals in the following job roles:

Collaboration engineers

Collaboration administrators

Upon completing this course, participants will be prepared to pursue the Cisco Certified Specialist – Collaboration Applications Implementation certification, validating their advanced skills in collaboration applications. Additionally, participants will receive a certificate from Semos Education recognizing their completion of the Implementing Cisco Collaboration Applications (CLICA) training.

Description

This course will prepare you for the exam:

300-810 Implementing Cisco Collaboration Applications (CLICA)

Before taking this course, you should have the following knowledge and skills:

Basic understanding of networking technologies

Basic understanding of voice and video

Cisco Unified Communications Manager (CUCM) experience including single site dial plan, single Public Switched Telephone Network (PSTN) gateway, and Session Initiation Protocol (SIP) trunks

Content

Modules and Learning Path

Module 1: Configuring and Troubleshooting Cisco Unity Connection Integration

Module 2: Configuring and Troubleshooting Cisco Unity Connection Call Handlers

Module 3: Troubleshooting Cisco Unity Connection

Module 4: Configuring and Troubleshooting Cisco Unity Express

Module 5: Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications

Module 6: Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber

Module 7: Customizing Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality

Module 8: Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving

Module 9: Troubleshooting Cisco Unified Communications Manager IM and Presence Service

Module 10: Integrating Cisco Unified Attendant Console Advanced

Module 11: Implementing Call Recording and Monitoring

Target Audience

This course is designed primarily for professionals in the following job roles:

Collaboration engineers

Collaboration administrators

Certificates

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